.png){kind=small}
Create an account
With email or Google; then your business name, your plan and your card, and the first charge is only after 30 days.
The Dutch AI phone assistant
Always reachable, even when you can't pick up
VoiceHelden answers when you can't, handles questions and puts the appointment in your calendar. On your own number, 24/7 or only when you can't pick up.
30 days free, then from €79 per month excl. VAT. Card up front, cancel any time.
Trusted by
Watch the tour
In a minute and a half: how you build your own assistant in the app, from the first question to live. Dutch narration, English captions.
Live within 15 minutes with your own AI phone assistant
You set it up yourself in the app, without waiting for us. Under each step you'll see how long it takes.
Set up your assistant with a few short questions
You answer a few questions about your business and what customers usually ask, hear the assistant on the phone straight away and change whatever you want different.
Forward your number
One code on your mobile forwards calls to the assistant, 24/7 or only when you can't pick up; you keep your own number.
Then from €79 a month, excl. VAT. Card up front, cancel any time.
- Puts the appointment straight into your Google Calendar or your CRM
- Speaks 97 languages, even Frisian
- Every call in your dashboard, with a summary and transcript
Use cases
The assistant adapts to what your business needs and puts appointments in your Google Calendar.
Reception
Incoming calls are answered and the reason is asked for: you read the name, number and reason back in your dashboard. Transferring a live call to a colleague is being investigated.
Frequently asked questions
Opening hours, address, rates, how something works: the assistant answers the questions you filled in. If it doesn't know something, it says so and records the question.
Appointments and reservations
Appointments go into your Google Calendar during the call, only at times that are actually available.
Taking messages
If the assistant can't resolve it, it records the caller's name, number and reason. You read it back in your dashboard.
Transcript and summary
A summary and the full transcript of every call, straight in your dashboard.
And beyond, tailored
Transfer rules, trade terms, what it must never promise: you adjust it yourself in the app. Multiple numbers or locations? On request.
All use cases ›Available in 97 different languages
The assistant starts in Dutch and follows the caller's language: Turkish, Arabic, English, French, German — even Frisian. The rest of the call stays in that language.
Dutch by default
Every call opens in Dutch. That's what your customers expect, and it's what the assistant is set up for.
Follows the caller's language
If someone starts in Turkish, Arabic, French, German or English, or asks whether that is possible, the assistant switches. And it doesn't switch back halfway: whoever started in a language is seen off in it.
Honest when it doesn't follow
If it genuinely can't understand someone, it says so and asks whether Dutch or English would work. It doesn't pretend to have understood, so it never books anything on a guess.
Useful for customers who don't speak Dutch — without you maintaining a second number or a second script.
Integrations
Our AI phone assistant can be connected to your internal systems — CRMs, calendars and databases — through integrations or API connections, so data is captured and retrieved accurately.
- Directly in the assistant: Google Calendar, and a webhook after every call with what was discussed.
- Through Zapier, Make or n8n: your own CRM or database — HubSpot, Salesforce, Slack, Mailchimp, Notion, Trello or monday.com, for instance. You or your automation partner build that link; we provide the webhook.
The logos in the ring are tools you connect to the webhook yourself, through Zapier, Make or n8n; we do not build that link for you and we are not a partner of theirs. Outlook or a reservation system cannot be connected directly right now. Tell us what you need and we'll say whether and when it can be done.
In practice
Three situations where the phone rings while you can't pick up, and what the assistant does then.
The real cost of a missed reservation: empty tables
In the middle of service the phone rings and nobody can pick up. Callers who get no answer often try the next restaurant, and the table stays empty that evening. The assistant puts the reservation in your calendar during service and you see it there as soon as you have a moment.
Covering peak hours: at work when nobody else is
At 18:30 you're still on a roof and a customer calls about a fault. You can't pick up, and calling back tomorrow is often too late. The assistant answers, plans the appointment in your calendar and you see it there as soon as you're back down.
Phone work you can automate
Opening hours, directions, a call-back request or moving an appointment: these are the calls that come back every day. Opening hours and directions the assistant answers itself, and a new appointment goes straight into your calendar. A call-back request or a request to move an appointment it leaves in your dashboard for you, with name, number and reason.
Three plans, one difference: the minutes
The first 30 days are free. Then from €79 a month, excl. VAT, cancel monthly. You enter your card up front; cancel within 30 days and you pay nothing.
Starter
1,000 minutes a month, roughly 300 three-minute calls
€79
Per month, excl. VAT
Try 30 days freeThen €79 a month, excl. VAT. Card up front, cancel any time.
One number, one login, built for one call at a time. Need more? On request.
Business
3,000 minutes a month, roughly 900 three-minute calls
€239
Per month, excl. VAT
Try 30 days freeThen €239 a month, excl. VAT. Card up front, cancel any time.
One number, one login, built for one call at a time. Need more? On request.
Pro
5,000 minutes a month, roughly 1,500 three-minute calls
€399
Per month, excl. VAT
Try 30 days freeThen €399 a month, excl. VAT. Card up front, cancel any time.
One number, one login, built for one call at a time. Need more? On request.
During the free period you have 1,000 minutes, whichever plan you choose. Extra minutes cost €0.12 and the assistant keeps answering. Prices exclude VAT; this offer is for businesses. Everything about pricing.
Frequently asked questions
The voice sounds natural and many callers don't ask. If someone does, the assistant simply says it's a digital assistant. That's also what the European AI Act requires: people must be able to know they're speaking to an AI system.
Partly, and we'd rather say exactly how it is. Telephony and speech processing run in Europe; call storage is in Europe (europe-west1). Some of the processing functions currently still run in the United States, under the EU-US Data Privacy Framework and the standard contractual clauses. We sign a data processing agreement with a list of sub-processors, we don't use your calls for our own purposes, and we delete on request. If you have a hard requirement that everything stays within the EU, get in touch first. The full explanation is in the data processing agreement.
Usually within a quarter of an hour. You answer a few questions about your business, hear the assistant on the phone straight away and adjust whatever you want different. Then you forward your number and the assistant answers; the forwarding itself takes a few minutes.
Yes. You keep your own number and provider; you only forward to VoiceHelden. You can forward 24/7, or only when you can't pick up, so you keep answering yourself during the day. The app walks you through forwarding from a Dutch mobile number (+31 6). If you have a landline or a PBX, you set the forwarding yourself at your provider; we give you the number it should point to.
It records the name, number and reason for the call and says honestly that it will pass the message on — without promising a call-back time it doesn't know. You get a summary of every call in your dashboard, including the ones that didn't go well. Transferring the live call to you or a colleague is not possible yet; that is being investigated.
Not right now. After a call there is no email, SMS or WhatsApp to you or to the caller. The appointment is in your Google Calendar and the call is in your dashboard with a summary and transcript; that's where you read it back. So the assistant doesn't promise the caller a confirmation by email or WhatsApp either. A summary by email is on the roadmap and is not part of the price.
No, not right now. The assistant handles incoming calls; it doesn't call out. Cold calling we leave to people anyway — that's not just a choice, it's also what the Dutch telemarketing rules require of you.
Three plans that only differ in minutes: Starter €79 with 1,000 minutes, Business €239 with 3,000 minutes and Pro €399 with 5,000 minutes, per month and excl. VAT. Go over your minutes and each extra minute costs €0.12 while the assistant keeps answering. The offer is for businesses; the details are on the pricing page.
The first 30 days are free. Then from €79 a month, excl. VAT, cancel monthly. You enter your card up front; cancel within 30 days and you pay nothing. During those 30 days you have 1,000 minutes, whichever plan you choose. You cancel yourself, month by month, also within the first 30 days.
The first 30 days free
A new way to answer the phone, with VoiceHelden
Set it up yourself tonight and let it take your calls tomorrow. Not for you? Cancel within 30 days and pay nothing.
Then from €79 a month, excl. VAT. Card up front, cancel any time.